🧾 Billing timing rules

• If the shop has the website more than half the month, bill for the full month.

• If the shop has the website less than half the month, do not bill for that month.

⭐ Primary billing screen

📅 Important date rule

⚠️ Eff Stmt Date & Last Bill Date reflect the STATEMENT DATE, not the service month.

Frequently used Lawson screens:

• CT15.1 – Call Tracking Detail Update

• AX01.1 – URL Email Setups

• AX28.1 – Find A Florist Update Screen

• AF02.2 – Customer Profile Item Entry – Technology

• AF02.1 – Customer Profile Item Entry – Membership

• AO50.1 / AO50.2 / AO51.1 – EZ Credit

• BL20.1 – Invoice Entry

• CO10‑1 – CO‑OP Participant Maintenance

• CO61 – Customer Profile Item Entry – Membership

ALWAYS Required for Every eFlorist Website

Required — Must choose ONE from each category

🟦 Transmission Fees (DOVE)

• EF‑DOVE ($3.75)

• EF‑DOVE0 (10%)

• EF‑DOVE1 ($7.95)

• EF‑DOVE10 ($10)

• EF‑DOVE2 ($4.95)

• EF‑DOVE3 ($5.45)

🟩 Fax Transmission Fees (FAX)

• EF‑FAX ($3.75)

• EF‑FAX0 (10%)

• EF‑FAX1 ($7.95)

• EF‑FAX10 ($10)

• EF‑FAX2 ($4.95)

• EF‑FAX3 ($5.45)

📌 Rule:

• URL‑REG (annual renewal)

• URL‑REG2 through URL‑REG9

• URL‑MULT (redirect fee)

• WEB‑URLREG (registration)

New site promo credit items:

• WEB‑HOSTC — $99 credit

• WEB‑HOST4C — $49.50

• WEB‑HOST5C — credit, 5‑year last‑bill date

• WEB‑HOST4C — saves‑offer hosting credit

12M100

• 12 months full hosting credit

• $10 per‑order fee for first 10 orders each month

• Then → indefinite transition promo ($50 hosting / $4.95 per order)

12M9W

• 9 months full hosting credit

• Then → standard hosting & transmission fees

12M1250

• 12 months of 50%‑off hosting

• $3.75 transmission fee

• Then → standard rates

10M24

• 24 months full hosting

• 10% per order

• Then → standard program

WB6 — Welcome Back Offer

• 6 months at 50% off hosting

• $3.75 per order

• After 6 months → standard rates

• Applies when reinstated within 6 months of cancellation

Steps:

1. Activate website

2. Add main domain in AX01

3. Open billing call (Queue 7000‑7000)

Example: 12M9W Promo

• 12M9W

• WEB‑URLREG

• Main domain name

• Yelp/OSM/Review Manager (if applicable)

Adding Items in AF02.1

• Enter A in FC column to add items

• Enter C to change items

⚠️ Start Date Rule

Service Items for 12M9W promo:

• EF‑BST

• EF‑BSTC (3‑month credit)

• EF‑YELP1

• EF‑YELP1C (3‑month credit)

• EF‑DOVE (start 10 months from now)

• EF‑DOVE2 (end 9 months from now)

• EF‑FAX (start 10 months from now)

• EF‑FAX2 (end 9 months from now)

• ES‑EFLST

• URL‑REG (start 13 months from now)

• WEB‑HOST

• WEB‑HOSTC (end 9 months from now)

• WEB‑URLREG

Custom websites use:

Standard fee structure:

• Total: $4000

• Billed as: $500 × 8 months

• Hosting fees typically unchanged

• Transmission fees may vary

Post-launch changes:

• $100 per hour

• 1-hour minimum

• Use AF02.2