FAF Setup for eFlorist Members

This guide provides step‑by‑step instructions for adding eFlorist websites to Teleflora’s paid Find‑A‑Florist (FAF) plans. It walks you through verifying URL setup, selecting the correct FAF plan, configuring resident and additional cities, and applying Platinum or Gold listing settings. Use this SOP to ensure FAF listings are created accurately and consistently for all eligible eFlorist members.

Standard Operating Procedure


🧭 Purpose

💡 This SOP provides step‑by‑step instructions for adding eFlorist websites to one of Teleflora’s paid Find‑A‑Florist (FAF) programs.

📝 Requirements

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  • Shop must be a Teleflora member

🖥️ Step 1 — Verify URL in AX01.1

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  1. Open AX01.1
  1. Verify the eFlorist URL is listed
  1. In the Type box, the FC box should contain E
  1. In the Seq box, the value should be any number between 1 and 20
  1. Add the URL with the “www.” in the URL field if not already present [FAF set up...st members | Word]

🏙️ Step 2 — Add Listing in AX28

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  1. Open AX28
  1. Enter the shop code
  1. Select the FAF plan the shop wants
  1. Enter the name of the person requesting setup in the Auth box
  1. Click Change
  1. Continue to Step 3 [FAF set up...st members | Word]

💳 Step 3 — Choose the FAF Plan

Click to expand available plans

Available Plan Codes

  • NP12 — $27.99/mo — 6 additional cities
  • NP6 — $32.99/mo — 6 additional cities
  • NPG12 — $19.99/mo — 6 additional cities
  • NG12 — $19.99/mo — 3 additional cities

🟦 Step 4 — Configure the Resident City

Click to expand instructions
  1. Put a C in the FC box for the first city in the list (the resident city).
  1. Under Stat, enter AC. [FAF set up...st members | Word]

⭐ If this will be a Platinum Listing

🟪 Premium Highlighted Listing Options
  • Put Y in Hi Lt
  • Y in URL
  • N in Use Res
  • Add highlighted text (max 3 lines, 32 characters each, including spaces)
  • Add up to 6 additional cities
  • For additional cities:
    • Hi Lt = Y
    • URL = Y
    • Use Res = Y
    • No need to retype highlighted text

⭐ If this will be a Gold Listing

🟨 Standard Paid Listing (no highlighted text)
  • Put N in Hi Lt
  • Y in URL
  • N in Use Res
  • Add up to 3 additional cities (optional)
  • No highlighted text used

🟩 Step 5 — Finalize the Listing

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  • You are now done
  • Shop listing appears in FAF within 24 hours

🏁 Completion Example

Below is an example screenshot (from original document) showing how Platinum listings should appear in AX28.

📍 Teleflora Web Services Contact (from SOP)

Teleflora Web Services
 
 
 
 
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Last updated on August 4, 2021