AI Offical Statement
Teleflora/eFlorist uses AI in practical, responsible ways to improve content quality, efficiency, and customer experience—while maintaining human oversight and supporting stronger digital outcomes for florists.
🤖 AI at Teleflora / eFlorist — Agent Reference
Teleflora/eFlorist is actively incorporating AI into our platform and services to support our ongoing commitment to quality, efficiency, and customer experience.
AI is being introduced in practical, intentional ways to:
- Improve content quality
- Increase speed and operational efficiency
- Enhance the overall customer experience
All AI-enabled tools and workflows operate with human oversight to ensure accuracy, reliability, and consistency with our service standards.
As we continue to evolve these tools and processes, our goal is to ensure florists benefit from stronger digital performance and improved support, while agents remain informed, empowered, and aligned with how these capabilities are used.