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Attendance, PTO, and Break Policies

Policy Information on PTO, Breaks, Lunches and Personal Time

As per The Wonderful Company’s policy, all PTO must be requested at least 24 hours in advance. Please also note that we can only allow two people off per day for scheduled PTO. To avoid any conflicts, it's important to check the team calendar before submitting your time off requests.

Additionally, unpaid time off is not permitted unless an extenuating circumstance exists.

Regarding breaks and personal time:

  • You are allowed two 15-minute breaks per day.
  • Depending on your schedule, you are also allotted a 30-minute or 1-hour lunch break. These times must be adhered to, and if your break or lunch is going to run longer, it needs to be approved by someone on the leadership team.
  • You are allowed 15 minutes of personal time per day, which includes any time spent away from your workstation for personal matters.

It is also crucial that everyone is at their workstation and ready to work at the start of their shift. Excessive tardiness can lead to disciplinary action in accordance with company policy, so please ensure you are on time and prepared to begin work promptly each day.

If you are feeling unwell and unable to attend your shift, it’s crucial that you notify your supervisor/team lead. This ensures we are all aware and can make proper arrangements to cover your responsibilities so our service to florists remain uninterrupted.

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