Release Notes: EF25.4

Website Front End Improvements and Fixes

Improved Tipping Experience

• Customers no longer need to click "Save" when selecting a preset tip percentage. Their selection is automatically applied for a smoother checkout experience.

About Us Page Fix

• An issue was resolved where store locations were missing city names. All locations now display complete and accurate information.

Clearer Delivery Messaging on PDP

• Error messaging on the Product Detail Page (PDP) has been improved to clearly inform customers when no delivery dates are available within the next 3 months.

Real-Time Postal Code Validation

• Invalid ZIP or Postal codes are now flagged directly on the Product Detail Page before items are added to the cart, helping users avoid issues later in the process.

Enhanced Delivery Date Validation at Checkout

• Additional checks have been added during checkout to ensure the selected delivery date is still available before the order is submitted.

eSAT Improvements and Fixes

Order Blocks: Cross-Year Support and Map Zone Fixes

• Order blocks can now span across years, for example 07/01/2025 to 01/03/2026, without errors.

• Local deliveries are no longer blocked by outgoing order blocks. Map Zones are now properly considered on the PDP.

• Find it here: More > Delivery > Order Blocks

Promotion Codes: Product Exclusions

• You can now create a list of products that will be excluded from discount-based promotions.

• Find it here: Marketing and Promotions > Promotion Codes

Custom Product Upload Enhancements

• New item types are available, including Browse Only and Drop Shipped.

• Newly uploaded products can be merchandised into categories. Processing occurs overnight.

• Find it here: Merchandising > Products > General Product Settings > Upload Custom Products

Rewards Program

• Customer reward points can now be adjusted successfully from the Customer Accounts screen.

• Find it here: More > Settings > Customer Accounts

Product Management Updates

• Resetting a product now properly clears the product description and any applied product-level discounts.

• The Subscription Product toggle is now federated, allowing management across multiple sites at once.

• Find it here: Merchandising > Products > Product Management

eSAT Reporting Improvements

• The Orders and Traffic report now shows Units Sold instead of only the number of orders.

• Stores that change their TFID will retain access to historical eSAT data.

• Find it here: Reporting > Site Performance > Orders and Traffic

Custom Email Marketing Fix

• Product sequences in custom marketing emails now reflect the order selected during email setup.

• Find it here: Marketing and Promotions > Emails > Custom Email Program

New Footer Manager

• A new footer manager is available, replacing the previous site footer tool.

• You can create columns with both category and custom links and use the built-in WYSIWYG editor to customize footer HTML, look, and feel.

• This feature must be enabled and configured before use.

• Find it here: More > Site Design > Site Footer Manager

WYSIWYG Editor Update

• The editor has been updated from TinyMCE to CKEditor for two sections as a proof of concept:
• Top Navigation
• Footer Management

• More commonly used areas will be updated in future releases.

Restricting eSAT Access

• Florists no longer using eFlorist or ePOS will be restricted from accessing eFlorist Self Admin Tool.

• Please read the ePOS improvements below. Multi-Factor Authentication can be used for non-ePOS shops as well.

Clear Overriders Tool

• Admin users can now schedule jobs to automatically clear site-level overriders.

• Find it here: More > Settings > Clear Overriders

ePOS Front End Improvements and Fixes

Attachments

• Add photos, documents, or URLs to Customers or Orders.

• Save important documents, such as event quotes, to a customer account.

• Choose whether to include order attachments in delivery confirmation emails. Include all attachments or none.

• Order attachments are saved for 13 months. Customer attachments are saved indefinitely.

• Manually select any attachment and email a link for downloading.

Multi-Factor Authentication

• ePOS now supports optional Multi-Factor login authentication.

• This uses a combination of username, password, and authentication codes sent via text or email.

• When enabled, owners and managers may view unmasked credit card numbers on orders.

Miscellaneous eFlorist POS Improvements

• Customer and Order Lookups are faster and easier using a single search field across the platform.

• Users may customize order invoices and delivery confirmation emails.

• Wire orders now display the Dove Network Status in a shaded area at the top right of the order.

• Employee Home Pages can be assigned. Upon login, employees are redirected to their selected home page.

• Enclosure card messages on Wire Out orders now match the space available in the Dove Network.

• A new quick search field allows searching for previous orders and customers directly from Order Entry.

• The Recent tab now displays the last 30 orders.

Platform Fixes and Improvements

Dove 2.0 XML Enhancement

• Multi-product orders with the same recipient are now sent as a single XML file for most POS-integrated shops.

Performance Improvements

• Page load times are being enhanced across the platform:
• Preloading data from top categories to speed up category pages
• Preloading the first 8 products while browsing a category
• Optimized image loading for homepage slideshows on mobile

CCS Request Monitoring

• CCS performance is being streamlined with added monitoring across all key steps of the authorization and settlement request process.

New Homepage Slideshow Option

• A new slideshow cartridge with optional text animation is available for custom homepages.

• To use this feature, the cartridge must be added and configured on the existing homepage layout.