Onboarding

Tutorial

eFlorist Welcome Call SOP

All the information you’ll ever need to contribute to the knowledge base

🌼 eFlorist Welcome Call – Agent Cheat Sheet

This cheat sheet is designed to guide agents through consistent, high-impact eFlorist welcome calls. It ensures every florist understands they have a website, knows how to use it, and is aware of the key tools available to manage their business and drive sales. The goal is to increase engagement, build confidence in the platform, and eliminate knowledge gaps by clearly communicating core capabilities and support options during every call.